Job Description

Operations:

• Ensure smooth and timely flow of air import shipments from arrival through final delivery including broker turnovers and dispatch coordination 
• Track and trace air import shipments and proactively resolve operational exceptions
• Prepare review and distribute import documentation to brokers customers and internal teams
• Coordinate with airlines truckers customs brokers and overseas offices to ensure service commitments are met
• Provide high-quality customer service through timely communication and issue resolution
• Maintain accurate and timely data entry within Expeditors operating systems
• Ensure compliance with internal Operational Process Standards (OPS) and external regulatory requirements

Finance:

• Ensure accurate timely and compliant customer billing 
• Manage Billed Not Paid / Paid Not Billed (BNP) items and assist with resolution of debits and credits
• Audit freight invoices and billing data to ensure accuracy and alignment with customer SOPs
• Monitor and resolve EDE and accounting-related errors for the department
• Support timely invoicing add bills and credit processes in accordance with district KPIs
• Communicate proactively with internal finance teams regarding discrepancies corrections and root-cause solutions

Qualifications :

• Experience in air import operations global logistics or freight forwarding
• Strong understanding of air import process flow billing and documentation
• High attention to detail with strong analytical and financial aptitude
• Proficiency with standard office tools (e.g. Excel Word) and operational systems
• Strong communication skills with the ability to work across operations finance and customer-facing teams
• Ability to manage multiple priorities in a fast-paced environment

Additional Information :

Expeditors offers excellent benefits:

• Paid Vacation Holiday Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

Remote Work :

No

Employment Type :

Full-time

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