Customer Service Rep - 2201 Madison Ave Job at Domino's Franchise, Granite City, IL

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  • Domino's Franchise
  • Granite City, IL

Job Description

Job Description



Join our team as a Customer Service Representative at our Domino's Pizza location in Granite City, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service at our 2201 Madison Ave store. As a key member of our team, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality service.

  • Answer incoming phone calls and take customer orders accurately and efficiently
  • Prepare and make pizzas according to company standards and customer specifications
  • Process cash and credit card transactions with precision
  • Deliver outstanding customer service, addressing inquiries and resolving issues promptly
  • Maintain a clean and organized work environment, adhering to health and safety standards
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various cleaning tasks to uphold store cleanliness
  • Handle and lift items weighing up to 25 lbs. as needed

Qualifications

  • Excellent communication skills with the ability to interact professionally with customers and team members
  • Strong attention to detail and ability to follow directions accurately
  • Flexibility to work various shifts, including weekends and holidays
  • Positive attitude and friendly demeanor, with a passion for customer service
  • Basic computer proficiency for operating order-taking systems
  • Ability to multitask effectively in a fast-paced environment
  • Problem-solving skills to address customer concerns efficiently
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Team-oriented mindset with a willingness to assist colleagues as needed
  • High school diploma or equivalent preferred (not required)

Additional Information



All your information will be kept confidential according to EEO guidelines.

Job Tags

Part time, Shift work

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