Job Description

8am to 5pm Monday through Friday with a set schedule that includes a rotating Saturday shift with a day off during the week. This rotating Saturday would be once every four to six weeks.

Role Summary/Purpose:

• Enters information received by policy holders accurately into the data entry system

Essential Responsibilities:

• Input claim line items accurately and efficiently using the Data Entry program

• Daily contact with all internal departments

• Attends and participates in team meetings as needed

• Performs other duties as assigned

Qualifications/Requirements:

• 50+ Words per minute typing speed

• 1 year experience in office / administrative support

• 1 year recent veterinary experience. Licensed veterinary technicians strongly preferred.

Desired Characteristics:

• Administrative experience within the medical or veterinary industry involving heavy data entry responsibilities. Veterinary technician licensure is strongly preferred

• Strong computer skills

• Strong customer service skills

• Excellent oral and written communication skills

• Ability to write professional letters

Working Conditions:

• Typical remote working conditions.

• Ability to use computer mouse and keyboard

• Ability to sit for long periods

• Repetitive use of hands required

• Ability to work overtime as required

• Pet-friendly environment

Locations:

Open to location with these states as the exception:

• California

• Colorado

• Montana

• Alaska

• Hawaii

• Oregon

• Washington

• Massachusetts

The role will start with a Training Period for the first two weeks – 80 hours total. Hour of training will determined week of 11/11.

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