FIELD SERVICE ENGINEER, IMAGING & ROBOTICS Job at Globus Medical, Colorado

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  • Globus Medical
  • Colorado

Job Description

Globus Medical seeks a Field Service Engineer to install, maintain, and service imaging and robotics equipment at hospital customer sites. The role involves on-site equipment setup, performance testing, troubleshooting, preventative maintenance, and customer support across assigned geographic territories, with national travel as needed.

Responsibilities

  • Install Globus Medical imaging and robotics products on-site at hospital locations per established procedures
  • Conduct site acceptance testing and demonstrate system functionality to customer representatives
  • Diagnose and resolve customer equipment issues through troubleshooting, repair, or component replacement
  • Perform preventative maintenance and system upgrades at customer facilities
  • Document all customer interactions, installation reports, and feedback consistent with company procedures

Requirements

  • Bachelor's degree in science or engineering
  • Minimum 5 years field service engineer experience in medical device industry
  • X-ray experience with general radiography, fluoroscopy, DR, or C-arms
  • Knowledge of GMP and ISO standards and healthcare capital equipment
  • Proficiency in MS Office, particularly Excel
  • Ability to travel on short notice and maintain vendor compliance requirements
  • Strong independent work capability and excellent communication skills

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