Job Description

*** MUST BE AUTHORIZED TO WORK IN THE US WITHOUT SPONSORSHIP. THIS POSITION IS NOT OPEN TO C2C CANDIDATES AT THIS TIME ***
IT Support Specialist
Dayton Ohio Metro Area 100% Onsite Full-time Direct Hire $55000$65000 annually
Position Overview
Zer04 Consulting is recruiting an IT Support Specialist for a confidential employer in the Dayton area. This mid-level Tier II role emphasizes hands-on Microsoft 365 support alongside Windows desktop troubleshooting endpoint deployment and everyday connectivity issues. The successful candidate will investigate escalated problems independently while working directly with users onsite.
Key Responsibilities
Diagnose and resolve escalated Tier II issues involving user devices software Microsoft 365 and connectivity.
Support Microsoft 365 users including routine administration and troubleshooting.
Configure deploy image maintain and troubleshoot Windows desktops laptops and peripherals.
Troubleshoot VPN access Wi-Fi and basic network connectivity; escalate issues outside the roles scope.
Document resolutions and communicate clearly with users throughout the support process.
Assist users in person and through remote support tools as needed.
Required Qualifications
Approximately 24 years of relevant IT support experience including Tier II or comparable escalated support.
Strong hands-on Microsoft 365 support and administration experience.
Current Windows desktop troubleshooting and endpoint deployment/imaging experience.
Practical understanding of VPN troubleshooting and basic networking and Wi-Fi concepts.
Ability to prioritize requests own technical issues and communicate with nontechnical users.
Must be authorized to work in the US without sponsorship. No corp-to-corp arrangements.
Preferred Qualifications
Familiarity with macOS or Linux desktop support.
Why Consider This Opportunity
Apply your Microsoft 365 and desktop troubleshooting strengths in a hands-on Tier II role that combines independent problem-solving with direct end-user support.
Additional Position Details
This position is onsite in the Dayton Ohio metro area. Limited travel and evening or weekend on-call support may be required. Employment-visa sponsorship is not available. C2C arrangements are not considered.
About Zer04 Consulting
Zer04 Consulting is an independent recruiting partner connecting qualified professionals with employers. The hiring organizations identity will be shared at an appropriate stage of the recruiting process.

Job Tags

Full time, Remote work, Weekend work, Afternoon shift

Similar Jobs

Ashley | The Wellsville Group

Standing Lift Operator Job at Ashley | The Wellsville Group

Our Batavia, New York Distribution Center is hiring for Standing Lift Driver immediately! As a Standing Lift Driver, you will be responsible for receiving and unloading incoming shipments, ensuring the accuracy of products, and inspecting for any damage, defects, or discrepancies...

MCKESSON

Lead Network & Cloud Architect Job at MCKESSON

...and delivery. We need hands-on experience with Azure and Google Cloud Platform in hybrid or multi-cloud environments. We expect... ...Kubernetes Network Puppet Security Terraform Architect GCP More: We are McKesson, an impact-driven Fortune...

Penhall Company

Concrete Cutting Trainee Job at Penhall Company

...performinggenerallabordutieswhilegaininghands-ontrainingincoredrilling,concretesawing,cutting,andconcreteremoval.Thisentry-levelpositionisidealforindividualsseekingtobuildacareerintheskilledtrades,withopportunitiesforgrowthanddevelopment....

Bartley Corp

General Superintendent Job at Bartley Corp

...Bartley Corporation is seeking an experienced Commercial Concrete General Superintendent to join our One Bartley Family. This position... ...Communicate professionally with customers, general contractors, inspectors, and other trades Maintain accurate daily reports...

Muddy Paws - Dog Walking/Pet Sitting

Dog Walker/Pet Sitter Job at Muddy Paws - Dog Walking/Pet Sitting

...answered yes to these questions, you could be the next Muddy Paws dog walker! Muddy Paws has an opening for the best job ever! A... ...not required, but a great attitude is! *Must be available to walk dogs Monday through Friday between the hours of 10:30AM & 3:30PM....

IT Support Specialist Job at Zer04 Consulting LLC, Dayton, TX

WE01MnV0cmV6Ry9QNXZKc2g4UnZtVU9ZSGc9PQ==

Job Description

Position Overview

Key Responsibilities

Required Qualifications

Preferred Qualifications

Why Consider This Opportunity

Additional Position Details

About Zer04 Consulting