Job Description

POSITION TITLE: Boat Crew 

REPORTING  TO: General Manager 

LOCATION:  Lake Coeur d'Alene Cruises 

Key Responsibility Areas  

• Provide the highest possible level of service to our Guests 
• Ensuring an acceptable appearance and standard of vessel, tools, utensils, and product at all times while maintaining safety and security of passengers and vessel 
• Must have legal qualification to satisfy assigned duties 

Major Duties

General Administration 

• Understanding and accountability for all regulations associated with position  
• Ability to learn necessary skills for performing assigned duties  
• Appropriately engage Guests upon boarding  
• Enthusiastically promote all sources of revenue generation with applicable knowledge of relevant product 
• Accountable for cash, revenue, applicable sales reports, product inventory 

Ability to work as part of a team 

• Utilize great communication skills with other team members, management, and Guests 
• Appropriately prepare boat for event including stocking product 
• Responsible for dispensing product according to regulations and company policy 
• Able to access all decks and storage areas of the vessel 
• Ability to move all product as necessary 
• Good balance, steadiness and coordination 
• While a uniform is provided, a neat, crisp, professional appearance is essential. 
• Possess an attitude of willingness to overcome all challenges 
• Convey a calm and organized disposition even when busy. 

Schedule Requirements and Physical Demands

• Able to work an average of 40 hours per week. 
• Able to work a variety of shifts, which include weekends, nights, days, and holidays. 
• Able to walk and stand on your feet 8 to 10 hours at a time. 
• Able to walk on tile, carpet, and up and down stairs 
• .Must be able to work flexible hours.
• Capacity to work and stand for long periods of time, up to 12 hours per shift

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