Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

Keystone Lodge, a 152-room mountain resort hotel, is seeking an energetic, service-focused Banquet Captain to lead banquet events and deliver exceptional guest experiences. The Banquet Captain is responsible for overseeing the setup, execution, and breakdown of meetings, conferences, weddings, social events, and catered functions while providing hands-on leadership to banquet staff.

This hourly leadership role serves as the primary point of contact during events, ensuring service standards, guest satisfaction, and operational excellence are consistently achieved. Due to the seasonal nature of banquet business, the successful candidate must be flexible and willing to provide leadership support throughout the Food & Beverage operation as business levels require. This may include working as a host, server, bartender, or team lead in other restaurant and outlet operations.

Job Specifications: 

• Starting Wage: $21.50/hr - $26.88/hr
• Employment Type: Year Round (10-month)
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities: 

Event Operations:

• Lead and participate in the physical setup and breakdown of banquet events, including tables, chairs, staging, dance floors, buffets, bars, audiovisual equipment, and event décor.
• Ensure all event spaces are set precisely according to Banquet Event Orders (BEOs) and Keystone Lodge standards.
• Maintain exceptional attention to detail in room presentation, table settings, event timing, and overall guest experience.
• Conduct thorough room inspections before, during, and after events to ensure quality standards are consistently met.
• Coordinate closely with culinary, stewarding, and other hotel departments to ensure seamless event execution.

Team Leadership:

• Lead banquet team members by setting clear expectations and holding staff accountable to Keystone Lodge's service standards.
• Provide ongoing coaching, training, and real-time feedback to promote service excellence and operational consistency.
• Foster a culture of teamwork, accountability, professionalism, and guest-focused service.
• Act as a role model by maintaining a strong work ethic and a willingness to work alongside the team in all aspects of event execution.

Operational Flexibility:

• Support other Food & Beverage outlets and operations when banquet business levels fluctuate.
• Serve as a working team leader in restaurant and bar operations as needed.
• Assist with hosting, serving, food running, bartending support, and other operational duties to meet business demands.
• Maintain a thorough understanding of all Food & Beverage service standards and procedures throughout the hotel.

Job Requirements: 

• Minimum 2 years of banquet, restaurant, or hospitality experience.
• Previous leadership, supervisory, or team lead experience preferred.
• Strong ability to organize, prioritize, and execute multiple tasks simultaneously.
• Exceptional attention to detail and commitment to delivering high-quality guest experiences.
• Demonstrated ability to lead teams, enforce standards, and hold team members accountable in a positive and professional manner.
• Flexible schedule with availability to work days, evenings, weekends, holidays, and varying shifts based on business needs.
• Ability and willingness to work across multiple Food & Beverage outlets throughout the year.

Physical Requirements:

• Ability to stand and walk for extended periods throughout a shift.
• Ability to regularly lift, carry, push, and pull up to 50 pounds.
• Ability to occasionally lift and move up to 75 pounds with or without reasonable accommodation.
• Frequent bending, kneeling, reaching, twisting, pushing, pulling, and carrying equipment required for event setup and breakdown.
• Ability to perform physically demanding work associated with banquet operations.
• Ability to work long hours during peak event periods while maintaining a positive attitude and high level of service.

Key Success Factors:

• Strong leadership presence combined with a hands-on, "lead by example" approach.
• Exceptional attention to detail and pride in creating flawless event experiences.
• Ability to maintain high standards while motivating and holding others accountable.
• Operational flexibility and willingness to support the broader Food & Beverage team wherever needed.
• Strong sense of ownership, urgency, and commitment to service excellence.
• Ability to remain calm, organized, and guest-focused in fast-paced and changing environments.

The expected pay range is $21.50/hr - $26.88/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  518075
Reference Date: 10/07/2026 
Job Code Function: Banquet

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