Job Description

On-site Bilingual English/Spanish

Keep cargo moving. Keep customers connected.

Do you enjoy solving problems coordinating moving parts and making things happen Join OCASA as a Logistics Specialist and help move cargo from pickup to final delivery.

In this hands-on role youll coordinate international shipping air freight bookings export documentation and shipment tracking while keeping customers informed every step of the way. If youre organized proactive and enjoy a fast-paced logistics environment wed love to meet you!

What Youll Do

Coordinate shipments from start to finish

• Manage daily logistics operations including cargo pickups shipping dispatch delivery and collections.
• Coordinate with customers destination teams airlines drivers and internal departments to keep shipments moving on schedule.
• Book airline cargo space in advance and cancel unused reservations on time to avoid unnecessary charges.
• Arrange dispatch once destination teams provide authorizationthe green light to ship.

Get the details right

• Review cargo against invoices packing lists and supporting documents to identify discrepancies shortages or damage.
• Prepare and verify export and air freight documentation including OCASA air waybills HAWB MAWB cargo manifests commercial invoices and packing lists .
• Send documentation to destination teams for review and coordinate revisions until shipping approval is received.
• Maintain complete accurate records in SAP shared drives and Gestión Documental including shipment status costs proof of delivery (POD) and applicable accounts payable information.
• Finalize applicable DTA shipments promptly upon arrival at destination.

Solve problems and keep customers informed

• Track dispatched shipments through arrival and delivery confirming that cargo moves as booked.
• Resolve airline offloads flight cancellations and delays coordinating the next flight out (NFO) when needed.
• Communicate shipment exceptions promptly and follow through until issues are resolved.
• Coordinate customer-authorized returns or disposal when shipments are canceled or partially shipped.
• Record export expenses and shipment costs accurately to support operational and financial visibility.

Support the team

• Assist drivers with loading unloading pickups and deliveries including driving when needed.
• Support other operational activities as business needs arise.

What You Bring

• At least 1 year of experience in logistics operations and customer service.
• Strong verbal and written communication skills in English and Spanish .
• Excellent organization attention to detail and time management.
• A practical approach to problem-solving and the ability to manage multiple priorities.
• Confidence working independently and collaboratively with a team.
• Proficiency in Microsoft Excel Outlook and Word .
• A high school diploma or equivalent.

A plus: Experience with SAP air freight international shipping export operations cargo coordination shipment tracking or freight forwarding .

Your Work Environment

• This is an in-person on-site role combining office coordination with hands-on operational support.
• The position involves walking standing and moving for extended periods along with regularly lifting and carrying items weighing up to 50 lbs.
• Occasional work outside standard business hours may be needed to support urgent shipments and customer needs.
• Occasional domestic or international travel may be required for client visits industry events

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