Job Description

Looking for a role with plenty of growth opportunities?

Join a telecommunications and cloud solutions provider delivering connectivity, cloud, SIP, IPv6 transition, hardware, and custom software solutions through a range of modern technology services.

An exciting opportunity has opened for a NOC Engineer to join a well-established VAR in a high-impact technical role. The position involves acting as an escalation point while supporting infrastructure, cloud, and security projects within a collaborative team environment.

Ready to take your expertise to the next level? Get in touch today!

Responsibilities:

• Act as an escalation point for complex technical issues
• Support MSP customers across infrastructure and security environments
• Manage networking technologies (firewalls, switching, wireless)
• Administer Microsoft 365, including Intune and Conditional Access
• Balance ticket work (60–70%) with project-based engineering (30–40%)
• Lead and contribute to infrastructure and system improvement projects
• Participate in on-call rotation (6 days/month, one weekend)
• Collaborate on automation and process improvements using AI/tools

Skills/Must have:

• Mid-to-senior level MSP or similar experience
• Strong troubleshooting and escalation capabilities
• Experience with Palo Alto, Cisco, Juniper, and Meraki
• Microsoft 365 expertise (Intune, Conditional Access)
• Backup/DR experience (Acronis, Veeam)
• Exposure to HCI (Scale Computing or Nutanix)
• Familiarity with security tools (SentinelOne, Keeper, Proofpoint)
• Experience with automation, scripting, or AI-driven efficiencies
• Ability to balance support and project work effectively

Benefits:

• Medical and Dental Insurance
• Discretionary PTO (Unlimited PTO, subject to approval)
• Profit Sharing (Quarterly contributions to 401k based on company earnings)
• 5 Year Anniversary Trips, Annual summer and Christmas parties, & Employee Recognition Incentives
• Annual summer and Christmas parties
• Weekly paid lunch
• Cell Phone Reimbursement

Salary:

• $70,000 - $90,000 Based on experience 

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