Title: Scrum Master
Hands-on experience contributing to Salesforce CRM or Salesforce Marketing Cloud projects
Proven project management experience, including direct ownership of scope, schedule, and budget
Client-facing experience with a demonstrated ability to build trust and manage expectations
Experience with account management or ongoing client engagement models
Experience leading CRM implementations (Salesforce preferred)
Solid understanding of the mechanics of CRMs, marketing automation, and call centers
Proficiency with Jira, Azure DevOps, or similar project/task management tools
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